A Major Impact on the Effectiveness of Communication in the Workplace

question 61

Multiple Choice

A major impact on the effectiveness of communication in the workplace is determined by:

• A) the behaviour of senior staff and the way an organisation is structured.
• B) the type of background that employees have.
• C) the level of education achieved by management.
• D) the level of communication technologies deployed.

---

Definitions:

Evaluating Results

The process of analyzing outcomes and performance against set goals or benchmarks to determine their success or areas for improvement.

Satisficing Decision

The choice of the first satisfactory alternative that comes to one’s attention.

Best Possible Solution

The optimal outcome or answer to a problem, which maximally satisfies the criteria or conditions set forth, often considering constraints and resources.

Satisficing Error

Occurs when decision-makers settle for a solution that is good enough rather than the optimal one, due to limitations in time, resources, or information.