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According to Shaw Et Al 2000,the Characteristics of Effective Teams

question 74

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According to Shaw et al 2000,the characteristics of effective teams include clear goals,relevant skills,mutual trust,unified commitment,good communication,negotiating skills,and internal and external support.


Definitions:

Hidden Cost

Expenses not immediately apparent or obvious when purchasing or investing in something, often becoming clear later on.

Product Quality

refers to the characteristics of a product that determine its ability to satisfy stated or implied customer needs.

Service Quality

Refers to the measurement of how well a delivered service matches the customer's expectations.

External Forces

Events, conditions, or factors outside an organization that can affect its performance and operational success.

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