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The PAIR strategy for customer complaint involves
Industrial Relations School
An academic field of study that focuses on the relationships between employers, employees, unions, and the government in the workplace and the labor market.
Legal Treatment
The manner in which a matter is handled in a legal context, including the application of laws, regulations, and judicial rulings.
Legally Sanctioned
Actions or behaviors that are permitted or approved by law, often implying that they are backed by legal authority or enforcement mechanisms.
Injunctions
Court orders that require a party to do or to refrain from doing specific acts, often used in labor disputes to halt strike actions or enforce agreements.
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