The Area of Knowledge in an Organisation Which Ensures That

question 6

Multiple Choice

The area of knowledge in an organisation which ensures that processes nurture and harness brainpower, and encourage knowledge sharing is

• A) knowledge in processes.
• B) organisational memory.
• C) customer knowledge.
• D) knowledge in people.

Recognize when an act can constitute both a tort and a crime.

Identify situations constituting false imprisonment.

Identify actions that could be considered a battery in tort law.

Differentiate between conversion and trespass.

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Definitions:

Supportive Behavior

Actions that express understanding, caring, and encouragement to positively affect the emotional state of others.

Empathic

Pertaining to the ability to understand and share the feelings of another person.

Customer Satisfaction Surveys

Questionnaires designed to gauge the level of satisfaction that customers have with a company's products, services, or experiences.

Feedback Source

The origin or provider of feedback, which can be individuals, groups, or systems offering information regarding performance or behavior.