In Writing a Bad News Letter,you Should Try Stating the Refusal

question 61

True/False

In writing a bad news letter,you should try stating the refusal in an ambiguous way in order to keep the goodwill of the receiver.

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Definitions:

Hybridization

A concept in molecular chemistry describing the mixing of atomic orbitals to form new orbitals for bonding.

Carboxylic Acid

Organic acids featuring a carboxyl group (-COOH), which consists of a carbon atom double-bonded to an oxygen atom and single-bonded to a hydroxyl group.

OCO Bond Angle

The angle formed between the oxygen-carbon-oxygen atoms in a molecule, usually referring to the angles in carboxylic acids or esters.

Major Organic Product

The primary substance formed in the largest amount during a chemical reaction involving organic compounds.