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With Regard to Quality Management System,define Recall Rate

question 6

Essay

With regard to Quality Management System,define recall rate.Explain with an example how the technician recall rate has improved at Sears' because of the quality management system.


Definitions:

Personality

The combination of characteristics or qualities that form an individual's distinctive character.

Organization Design

The process of structuring an organization's roles, responsibilities, and systems to effectively achieve its goals.

Organizational Culture

The set of shared attitudes, values, goals, and practices that characterizes an institution or organization.

Change Management

The approach and processes used by organizations to manage the impact of new business processes, changes in organizational structure, or cultural changes within an enterprise.

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