Which Stage of the PDSA Cycle Consists of Studying the Current

question 7

Multiple Choice

Which stage of the PDSA cycle consists of studying the current situation,understanding customer expectations,gathering data,and testing theories of causes?

• A)Act
• B)Do
• C)Plan
• D)Study

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Definitions:

Flexible Budget

A budget that adjusts or flexes with changes in volume or activity levels, providing a more useful tool for performance evaluation compared to a static budget.

Cost Behavior

The study of how specific costs change in relation to changes in the levels of activity within a company, typically categorized into fixed, variable, and mixed costs.

Sales Variance

The difference between actual sales and budgeted or forecasted sales.