Which of the Following Statements Is True of the Development

question 7

Multiple Choice

Which of the following statements is true of the development of the Baldrige Criteria?

• A)The initial set of criteria in 1988 had 20 items with 30 areas to address.
• B)The set of criteria in 1997 had 62 items and 278 areas to address.
• C)In 1999,the criteria were reworded in a question format.
• D)The word "quality" was judiciously included in the mid-1990s.

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Definitions:

Daisy

A common name for a variety of flowering plants in the family Asteraceae, known for their simple yet appealing appearance.

Total Utility

The complete gratification or advantage gained from the consumption of a specific amount of a product or service.

Marginal Utility

The extra pleasure or benefit a consumer gets from consuming an additional unit of a product or service.

Oysters

Marine mollusks that are enclosed in a hinged shell, often cultivated or harvested for food.