A Bank's Assets Include

question 102

Multiple Choice

A bank's assets include

• A) both its reserves and the deposits of its customers.
• B) neither its reserves nor the deposits of its customers.
• C) its reserves,but not the deposits of its customers.
• D) the deposits of its customers,but not its reserves.

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Definitions:

Customer Retention

A metric or strategy focused on keeping existing customers engaged and continuing to buy from a business over time.

Loyalty Cards

Tools used by retail businesses to reward customers for their repeated business, often through points, discounts, or benefits.

Repeat Purchases

Instances where customers buy the same product or service from a business more than once.

Supplier Performance Index (SPI)

A metric used to assess, measure, and manage the performance and effectiveness of suppliers in meeting predefined goals.