Which Application Can Track Every Form of Customer Communication and Provide

question 35

Multiple Choice

Which application can track every form of customer communication and provide this information to all employees?

• A)CRM
• B)SCM
• C)ERP
• D)All of the answers are correct

Identify how agency relationships impact contractual obligations.

Understand the doctrine of respondeat superior and its application in liability cases involving employees or agents.

Recognize the requirements for properly terminating an agency relationship and the importance of notice to third parties.

Differentiate between expressed agency, implied agency, apparent agency, and agency by ratification.

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Definitions:

Inventories

The raw materials, work-in-progress products, and finished goods that a company holds for the purpose of sale in the future.

Accounts Payable

Liabilities to creditors that must be paid within a short period, usually less than a year.

Operating Activities

Activities that constitute the primary or main activities of an organization, including production, sales, and delivery of services.

Cash Dividend

A cash distribution given to shareholders from the company's earnings.