There Are Three Phases in the Evolution of CRM: Reporting,analysing

question 76

True/False

There are three phases in the evolution of CRM: reporting,analysing and consolidating.

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Definitions:

Wheel Pattern

refers to a specific arrangement or design that resembles a wheel, often used in various contexts such as crafting, architecture, or planning.

Lateral Network

A communication or interaction structure that allows peers operating at similar levels within or across organizations to connect and share information.

Information And Expertise

The combination of data, facts, and informed skill or knowledge in a particular area.

Personal Charisma

Refers to an individual's magnetic charm or appeal that naturally attracts and influences others.