Which Application Can Track Every Form of Customer Communication and Provide

question 35

Multiple Choice

Which application can track every form of customer communication and provide this information to all employees?

• A)CRM
• B)SCM
• C)ERP
• D)All of the answers are correct

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Definitions:

F.O.B. Destination

Seller pays or is responsible for the cost of freight to purchaser’s location or destination.

FIFO Method

First-In, First-Out method, an inventory valuation method where the first items purchased are the first ones sold, used in calculating cost of goods sold.

Ending Inventory

The value of goods available for sale at the end of an accounting period, calculated as beginning inventory plus purchases minus cost of goods sold.

Periodic Inventory System

A method of inventory valuation in which physical inventory is counted at specific intervals and cost of goods sold is calculated periodically.