Which of the Following Statements Is Incorrect

question 42

Multiple Choice

Which of the following statements is incorrect?

• A)Leads and potential customers are the lifeblood of all sales organisations
• B)Sales departments were the first to begin developing CRM systems
• C)The way leads are handled can make the difference between revenue growth and decline
• D)Sales force automation (SFA) is a system that eliminates sales persons

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Definitions:

Utility Maximization

An economic principle that suggests consumers aim to get the greatest satisfaction possible from their available resources.

Consumer's First

A philosophy or policy placing consumer interests and satisfaction at the forefront of business decision-making.

Marginal Utility-To-Price Ratio

The comparison of the additional satisfaction received from consuming one more unit of a good to the price of that unit, used to maximize utility.

Utility Maximization

The concept in economics that individuals or households will attempt to get the greatest satisfaction possible from their available resources.