What Type of System Can Take an Incoming Telephone Number

question 57

Multiple Choice

What type of system can take an incoming telephone number and display the caller's name along with notes detailing previous conversations?

• A)Complaint management system
• B)Contact management system
• C)Contact service system
• D)Contact visualisation system

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Definitions:

Spot Rate

The current price in the foreign exchange market at which one currency can be exchanged for another currency.

Closing Rate

The closing rate is the exchange rate of a foreign currency against a home currency at the close of the accounting period, used in translating foreign currency financial statements.

Forward Rate

The agreed-upon future exchange rate between two currencies in a forward contract.

Settlement Rate

The rate or price used to resolve the obligations between parties in a financial contract, often used in the context of derivatives and foreign exchange.