Unlike Operational CRM,which Automates Call Centres and Sales Forces with the Aim

question 21

Short Answer

Unlike operational CRM,which automates call centres and sales forces with the aim of enhancing customer transactions,________ ________ solutions are designed to dig deep into a company's historical customer information and expose patterns of behaviour on which the company can capitalise.

Analyze production possibilities and constraints within small companies.

Grasp the concept of comparative advantage and its application in specialization.

Understand the impact of allocation of time between different tasks on production.

Analyze effects of cooperation between individual workers on efficiency and production output.