CRM Involves Managing All Aspects of a Customer's Relationship with an Organisation

question 15

True/False

CRM involves managing all aspects of a customer's relationship with an organisation to increase customer loyalty and retention and the organisation's profitability.

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Definitions:

Sexual Desires

The psychological or emotional yearning for sexual activity or intimacy.

Sexual Relationship

A relationship between individuals involving romantic or sexual intimacy.

Aphasic

Related to aphasia, a condition characterized by the loss or impairment of the ability to communicate through speech, writing, or signs, often as a result of brain injury or stroke.

Cerebrovascular Accident

Another term for a stroke, a medical condition where poor blood flow to the brain results in cell death.