What Is the Primary Goal of Using As-Is and To-Be

question 4

Multiple Choice

What is the primary goal of using As-Is and To-Be process models?

• A)To determine employee specific errors
• B)To determine measurement metrics
• C)To determine the best way to solve a problem
• D)To determine the current state of the operation, and then apply change improvement opportunities

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Definitions:

Congruency Effect

A phenomenon where the reaction time is faster and accuracy is higher when the properties of a stimulus are in harmony with its response.

Negative Reinforcement

The strengthening of a behavior by removing or avoiding a negative outcome or aversive stimulus.

Positive Reinforcement

The addition of a pleasant stimulus following a desired behavior, increasing the likelihood of that behavior being repeated.

Tertiary Reinforcement

A type of reinforcement that uses a stimulus indirectly linked to a primary or secondary reinforcer to modify behavior, such as money or tokens.