What Is the Ability of an Organisation to Tailor Its

question 8

Multiple Choice

What is the ability of an organisation to tailor its products or services to the customers' specifications?

• A)Personalisation
• B)Long tail
• C)Mass customisation
• D)Information reach

---

Definitions:

Inside Perspective

A perspective from within an organization or group, focusing on internal processes, values, and experiences as understood by its members.

Client

A person or organization receiving services from a professional or company under agreed terms.

Autobiographies

Written accounts of one's own life, often used in psychological studies to understand personality development and life experiences.

Historical Information

Recorded or gathered data about past events and conditions relevant to a particular subject or field.