What Is the Difference Between B2C and C2B

question 2

Multiple Choice

What is the difference between B2C and C2B?

• A)B2C focuses on companies as customers and C2B focuses on consumers as customers
• B)B2C focuses on collaboration and C2B focuses on consumers
• C)B2C focuses on business to consumers and C2B focuses on consumers to business
• D)B2C focuses on consumers as customers and C2B focuses on companies as customers

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Definitions:

Media Richness

Describes the ability of a communication medium to effectively convey information and convey meaning through immediate feedback, multiple cues, and personalization.

Ambiguity

Refers to the quality of being open to more than one interpretation; lack of definiteness or certainty.

Communication Medium

The channel or method through which information is transmitted from sender to receiver, such as text, speech, video, or digital platforms.

Transmitters

Devices or entities that send or transmit signals, information, or messages across distances for communication purposes.