EBay Buyers Voluntarily Comment to Other Users and Sellers on the Quality

question 153

Multiple Choice

eBay buyers voluntarily comment to other users and sellers on the quality of service, promptness of shipping, and their general satisfaction with the product. This is one of the most popular examples of user-generated content and is called ________.

• A) Reputation system
• B) Knowledge system
• C) Explicit system
• D) User-generated sales cycle

---

Definitions:

Competition

The rivalry among sellers in the same market to attract customers, increase sales, and achieve a dominant position in the market.

Expected Value

A statistical concept that calculates the average result when the same event is repeated multiple times.

High-Value

Refers to products, services, or assets that possess significant worth or importance, often attracting premium prices.

Low-Value

Refers to products, services, or transactions that possess minimal worth in terms of price, importance, or usefulness to the buyer.