What Is a New Service Delivery Model That Would Allow

question 60

Multiple Choice

What is a new service delivery model that would allow an organization to adopt e-learning and e-recruiting processes?

• A)web-based HR
• B)self-service systems
• C)personnel data systems
• D)enterprise portals

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Definitions:

Surveys

A method of gathering information from individuals, usually by asking a series of questions, to collect data for analysis related to research or feedback purposes.

Personal Power

Power that is associated with admiration by others, which comes from such attributes as strength of character, passion, inspiration, or wisdom.

Position Power

Power that is related to the authority associated with a role or title and includes the power to manage people or command resources.

Informal Leader

A person who influences others within an organization or group without having a formal authority or position.