An Organization Has Introduced a Service Delivery System Where Information

question 43

Multiple Choice

An organization has introduced a service delivery system where information is being captured at the source.What type of technology platform is it implementing?

• A)self-service
• B)online
• C)outsourcing
• D)e-learning

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Definitions:

Money

A medium of exchange, unit of account, and store of value, used to facilitate transactions and measure economic value.

Happiness

A mental or emotional state of well-being characterized by positive emotions ranging from contentment to intense joy.

Physiological Component

Aspects of psychological experiences that are tied to the functions and responses of the body, such as heart rate or hormone levels.

Perceptual Component

The aspect of perception involving the interpretation and organization of sensory information to understand the environment.