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An example of a conglomerate merger is three hospitals in Toronto-York Finch,Humber Memorial,and Northwestern General-merging in response to budget cutbacks.
Customer Service Rate
A metric that measures how effectively a company or organization serves its customers, often evaluated through feedback and service resolution times.
Average Time
The mean value of a set of times; it represents the central tendency of time data.
Customer
An individual or organization that purchases goods or services from a business.
System
An organized set of components or entities that are interrelated and work together to achieve a particular goal or set of goals.
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