What Is an Essential First Step That an Organization Must

question 37

Multiple Choice

What is an essential first step that an organization must undertake with its outsourcing vendor when negotiating the contract?

• A)making sure that there is a termination clause
• B)checking references using the vendor's current clients
• C)establishing benchmarks for current service levels
• D)projecting a budget for cost savings

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Definitions:

Sign Test

A non-parametric test that assesses the median of a statistical population by comparing the number of positive vs. negative changes from a median value.

Matched Pairs

A study design where each participant is paired with another participant who has similar characteristics, but receives a different treatment.

Null Hypothesis

A statement used in statistics that assumes no significant difference or effect exists in a set of observations.

Weight Loss

The process or act of reducing one's total body mass, mainly through the loss of fat or fluid.