According to the Textbook,why Did CIBC Make the Decision to Outsource

question 83

Multiple Choice

According to the textbook,why did CIBC make the decision to outsource major portions of its HR functions?

• A)to downsize employees and increase efficiency
• B)to avoid capital expenses and increase cultural fit
• C)to cut costs and increase productivity
• D)to improve service and increase automation

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Definitions:

Oral

Pertaining to the mouth, or in the context of communication, referring to spoken rather than written word.

Communication Barrier

Any obstacle that impedes the transfer of clear and effective messages between sender and receiver, potentially leading to misunderstandings.

Information Overload

A condition where an individual is exposed to more information than can be processed, leading to difficulty in understanding issues or making decisions.

Filtering

The process of screening and then manipulating a message from a sender before passing it on to the intended receiver.