A Customer Reply on a Positive Confirmation Says "We Dispute

question 44

Multiple Choice

A customer reply on a positive confirmation says "We dispute the $250 charge. We believe it is excessive." This confirmation:

• A)provides evidence of existence.
• B)does not provide evidence of existence because the customer may refuse to pay the $250 charge.
• C)provides evidence that the account was understated.
• D)provides evidence that the account should be written off.

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Definitions:

Extraversion

A personality trait characterized by high levels of sociability, energy, and activity levels; enjoys being around people and seeks stimulation in external activities.

Agreeableness

Characterized by a cooperative and harmonious disposition, valuing social harmony and being considerate of others.

Personality Development

The process by which an individual's personality traits, behaviors, and sense of identity evolve over time due to biological, environmental, and situational factors.

Shared Environment

The effects of growing up with the same parents; also known as family environment.