In a System of Quality Control, Leadership Responsibilities for Quality

question 52

Multiple Choice

In a system of quality control, leadership responsibilities for quality within the firm are best characterized by:

• A)basing personnel performance evaluations on the employees' ability to generate revenues from existing clients or by acquiring new clients.
• B)management's evaluation of the integrity and business reputation of the client.
• C)management's clear and consistent demonstration of its own commitment to quality control and high-quality work.
• D)assigning management responsibilities in such a manner that commercial considerations are the firm's top priority.

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Definitions:

Free-Rein

A leadership style that gives individuals or teams full control and minimal oversight over their work or projects, emphasizing autonomy.

Democratic Leaders

Leaders who prioritize the participation of team members in the decision-making process, valuing diversity of thought and encouraging open dialogue.

Decision-Making Process

The cognitive process of selecting a course of action from among multiple alternatives, often involving a structured methodology.

Departmentalization

The organizational practice of dividing a business into specialized functional areas or departments to improve efficiency.