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The Expectation Gap

question 57

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The expectation gap


Definitions:

Big Five

Relates to the five broad personality traits used in psychology: openness, conscientiousness, extraversion, agreeableness, and neuroticism.

Conscientiousness Factor

A personality trait characterized by being thorough, careful, or vigilant; it implies a desire to do a task well.

Teams Competency

The range of skills and abilities that a team possesses in order to perform effectively.

Extraversion

A personality trait characterized by outgoingness, sociability, and a high level of activity.

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