When Purchasing Software or Developing In-House Software

question 114

Multiple Choice

When purchasing software or developing in-house software,

• A) cost should be the only factor.
• B) extensive testing of the software is generally not required.
• C) a team of both IT and non-IT personnel should be involved in the decision process.
• D) the librarian and the IT manager should be the only ones involved in the decision process.

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Definitions:

Missionary Salespeople

Sales representatives who generate sales by promoting the firm and encouraging demand for its products.

Order-Takers

Sales personnel whose primary role is to facilitate transactions by taking orders from customers rather than actively seeking new sales.

Order-Getters

Sales personnel whose primary responsibilities are to generate customer interest, make sales, and establish and maintain relationships with new and existing customers.

Positive Attitude

A mindset characterized by optimism and constructive thinking, often leading to improved outcomes in personal and professional endeavors.