Which of the Following Has the Strongest Effect on a Service

question 51

Multiple Choice

Which of the following has the strongest effect on a service provider's profits?

• A) Market share
• B) Unit costs
• C) Location
• D) Employee salaries
• E) Customer defection

Comprehend the role and mechanism of behaviourally targeted advertisements.

Recognize the importance of credibility and trust in persuasive communication.

Identify the characteristics and importance of brand advocates in marketing.

Understand the legal framework regulating advertising practices.

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Definitions:

Organizational Culture

The shared beliefs, values, norms, and practices that shape the social and psychological environment of a business or organization.

Workplace Accidents

Unforeseen events in the work environment that result in injury, harm, or damage to employees or property.

Employee Psychographics

The study of employees' values, attitudes, interests, and lifestyles to improve workplace environment and dynamics.

Worker' Compensation Insurance

Insurance that provides wage replacement and medical benefits to employees injured in the course of employment in exchange for the mandatory relinquishment of the employee's right to sue their employer for negligence.