In Most Companies,it Is Significantly Easier to Improve Horizontal Communications

question 13

True/False

In most companies,it is significantly easier to improve horizontal communications than vertical communications.

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Definitions:

Person's Feelings

The emotional states or responses that an individual experiences, which can influence their thoughts and behavior.

Emotional Labor

A situation in which a person displays organizationally desired emotions in a job.

Organizationally Desired Emotions

Emotions that an organization encourages its members to display, often to foster a positive image or satisfy relational aspects of work.

Interpersonal Transactions

The dynamic exchanges between two or more individuals, involving communication, feedback, and social interaction.