One of the Major Approaches to Overcoming Service Communication Challenges

question 46

Essay

One of the major approaches to overcoming service communication challenges is to manage service promises.What strategies would a large janitorial service use to manage its service promises to match service promises with delivery?

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Definitions:

Obscuring

The act of making something unclear or difficult to understand, often by covering it up or disguising the true nature of the information.

Bad News

Information or feedback that is unwelcome or unpleasant, often related to negative outcomes or situations.

Negative Message

A communication that conveys bad news, rejection, or feedback that might not be favorable to the recipient.

Close

The final part or conclusion of something, such as a deal, conversation, or document.