Keith-McCoy Is a Government Auditing Firm That Specializes in Auditing

question 61

Multiple Choice

Keith-McCoy is a government auditing firm that specializes in auditing public transportation systems.The firm was operating at maximum capacity when it was asked to submit a bid on a very lucrative account in Chicago.If the firm were to win this account and keep all of its current accounts,it will more than likely:

• A) Decrease employee turnover potential
• B) Increase customer satisfaction through a work focus
• C) Increase employee burnout
• D) Increase service quality
• E) Create a narrower window of opportunity for meeting deadlines

---

Definitions:

Athletes

Individuals who engage in physical sports, competitions, or activities requiring skill, strength, or endurance.

Dancers

Performers who express ideas, stories, rhythm, and sound through bodily movements.

Reflective Mind

The capacity for introspection, self-awareness, and the ability to engage in thoughtful analysis and evaluation of one's thoughts, feelings, and actions.

Daniel Goleman

An author and psychologist known for his work on emotional intelligence.