When Abu Went to Open a Bank Account at First

question 37

Multiple Choice

When Abu went to open a bank account at First National Bank,he was greeted by a friendly account representative who explained the different types of savings and checking accounts,as well as other banking services (e.g.,ATM,direct deposit,credit cards and consumer loans) that were available.According to the service marketing triangle,the actions by the account representative are a form of _____ marketing.

• A) Internal
• B) Interactive
• C) Integrated
• D) Strategic
• E) External

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Definitions:

Group Therapy

A form of psychotherapy that involves one or more therapists treating a small group of clients together, providing support and insight from multiple perspectives.

Personal Problems

Individual challenges or issues that affect a person's life in various areas, including mental health, relationships, or financial stability.

Group Therapy Session

A form of psychotherapy where a small group of clients meet regularly to talk, interact, and discuss problems with each other and the therapist.

Appropriate Response

An action or reply that is suitable or fitting for the circumstances or the context in which it is given.