Which of the Following Hotel Employees Is NOT a Boundary

question 38

Multiple Choice

Which of the following hotel employees is NOT a boundary spanner?

• A) Chef
• B) Front desk clerk
• C) Housekeeping employee
• D) Concierge
• E) Room service operator

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Definitions:

NOIR

An acronym representing four levels of measurement in statistics: Nominal, Ordinal, Interval, and Ratio.

Nominal

A system of classification based on names rather than scales or rank ordering—for example, press, radio, and television.

Ratio

In measurement, refers to a scale that contains a “true” zero—for example, zero speed on a speedometer.

Semantic Differential-Format

A type of survey rating scale that measures people's reactions to concept words or phrases across a semantic space of polar adjectives.