Which of the Following Is NOT an Example of an Effective

question 17

Multiple Choice

Which of the following is NOT an example of an effective formal service goal?

• A) Deliver products quickly
• B) Call the customer back within 2 hours
• C) Replace lost credit cards within 48 hours 98 percent of the time
• D) Answer phones within 3 rings
• E) Connect new cable service on the date promised

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Definitions:

Network Adapter

A hardware component or software program that enables a computer to connect to a network, facilitating communication with other devices.

Node

A point in a network or diagram at which lines or pathways intersect or branch.

User Account Control

A security feature in Microsoft Windows that prevents unauthorized changes to the operating system by prompting for administrative permissions.

Notifies

A system or an application functionality that alerts users about updates, messages, or other significant events through visual, auditory, or other means.