Perceptions of Equitable Treatment by the Service Provider Will Affect

question 17

True/False

Perceptions of equitable treatment by the service provider will affect customers' perceptions of service.

Recognize psychological and economic needs influencing customer purchases.

Understand the importance of emphasizing product benefits in sales presentations.

Identify specific sales strategies, like the SELL Sequence and FAB technique, for effective sales presentations.

Discern the different levels of consumer need awareness and appropriate sales techniques for each.

---

Definitions:

Indeterminate

A term used to describe a condition or outcome that cannot be definitively determined or predicted based on the available information.

Value of Y

Typically refers to the numerical worth or significance assigned to the variable 'Y' in mathematical or statistical contexts.

Slope

The measure of the steepness or incline of a line, often representing the rate of change of a function.

Economic Growth

An increase in the capacity of an economy to produce goods and services, compared over a period of time.