The Most Important Determinant of Perceptions of Service Quality Among

question 65

True/False

The most important determinant of perceptions of service quality among U.S.customers is reliability.

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Definitions:

Needs

Fundamental or basic requirements necessary for individuals to feel fulfilled, satisfied, and secure, including physical, emotional, social, and psychological aspects.

Patterns Of Violence

Refers to the recurring behaviors or acts that result in physical, emotional, or psychological harm to others, often observed in abusive relationships or societies.

Domestic Abuse

Domestic abuse refers to patterns of behavior in a relationship that are used to gain or maintain power and control over an intimate partner.

Intimate Violence

Physical, sexual, or psychological harm by a current or former partner or spouse.