The Highest Customer Expectations Are Referred to as _____ Expectations

question 25

Multiple Choice

The highest customer expectations are referred to as _____ expectations.

• A) Normative
• B) Acceptable
• C) Ideal
• D) Ego-satisfying
• E) Id-oriented

---

Definitions:

Common-Law Countries

Nations that follow a legal system inherited from English law, where the emphasis is on case law and judicial precedent rather than statutory laws.

Investment Companies

Firms that invest the funds of their clients into securities that match declared financial objectives.

Code-Law Country

A country where the legal system is based on a comprehensive, codified set of laws, as opposed to common law systems.

Financial Institution Regulators

Authorities or bodies that oversee the operations and compliance of financial institutions to ensure stability and integrity in the financial system.