Home Design Is a Reasonably Priced Source for Home Decorating

question 55

Multiple Choice

Home Design is a reasonably priced source for home decorating items like bronze bookends and silver candlesticks.Until its recent remodeling,customers who happened into the store were often disappointed because they expected the store to be a discount store.The front of the store had some masonry damage.Its parking lot needed repaving.Its store windows were stained and one was cracked.Now customers who enter the store expect to find unique decorating items because the outside of the store is so tastefully done.This change in servicescape was a way to narrow provider _____ of the gaps model of service quality.

• A) Gap 1
• B) Gap 2
• C) Gap 3
• D) Gap 4

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Definitions:

Savant Syndrome

A condition in which someone with significant mental disabilities demonstrates certain abilities far in excess of average.

Below-Average Intellect

Intellectual performance that is significantly lower than the average for a person's age and cultural group.

Intellectual Disability

A term used to describe a variety of developmental conditions characterized by significant limitations in both intellectual functioning and adaptive behavior, originating before the age of 18.

Adaptive Skills

Skills that enable individuals to manage everyday life tasks such as socializing, communicating, and practicing self-care.