Which of the Following Statements About How Technology Has Positively

question 5

Multiple Choice

Which of the following statements about how technology has positively influenced service is true?

• A) Technology provides approaches for delivering existing services in more accessible,convenient,productive ways
• B) Technology facilitates basic customer service functions
• C) Technology facilitates transactions by offering a direct vehicle for making purchases
• D) Technology provides an easy way for customers to learn and do research about products and companies
• E) All of the above statements about how technology has influenced service are true

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Definitions:

Slanderous

Related to the making of false and damaging statements about someone, typically spoken, that harm their reputation.

West Virginia

A state located in the Appalachian region of the Southern United States, known for its mountains and coal mining industry.

Barnette

Refers to West Virginia State Board of Education v. Barnette, a Supreme Court case deciding that students cannot be forced to salute the flag or recite the Pledge of Allegiance in school.

Endorsed

A term used to describe something that has been publicly supported or approved by an authoritative figure or organization.