Which of the Following Is an Example of a Company

question 194

Multiple Choice

Which of the following is an example of a company using artificial intelligence to interact with customers?

• A)A clothing retailer uses a chatbot to help customers build an outfit with a piece of clothing already in their closet.
• B)A car parts manufacturer lists FAQs on their website in order to provide low-cost customer service.
• C)A software company sets up an online community where customers can help each other with problems.
• D)A bank places an ATM machine at a concert venue that only takes cash.
• E)An industrial supplies wholesaler invests in a CRM database for the purpose of improving customer relations.

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Definitions:

Injunctive Norm

Social norms that are perceived as the socially accepted way of behaving in a particular social context, including what behaviors are approved or disapproved by society.

Plasma Testosterone

The concentration of testosterone, a primary male sex hormone, present in the blood plasma.

Dominating

Exerting control or influence over others in an assertive or aggressive manner.

Displaced Aggression

Describes a psychological phenomenon where individuals direct their aggressive feelings or behaviors towards an object or person other than the source of their frustration.