Which of the Following Is True Regarding Sales Force Training

question 51

Multiple Choice

Which of the following is true regarding sales force training?

• A)It is rarely necessary to take a successful and experienced sales rep out of the field for a training program.
• B)Every new sales rep should go through all parts of a firm's training program,so that nothing is missed.
• C)Training programs should focus on company policies and product information,since sales presentation skills are best learned in the field.
• D)Selling skills are best learned with interactive web training programs.
• E)None of these answers is correct.

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Definitions:

Negligent Employee

An employee who fails to exercise the degree of care considered reasonable under the circumstances, resulting in harm or loss.

Respondeat Superior

A legal doctrine holding an employer or principal legally responsible for the wrongful actions of an employee or agent, if such actions occur within the scope of employment or representation.

Implied Authority

The power of an agent to perform acts which are reasonably necessary to accomplish the purpose of an organization.

Express Authority

The power explicitly given to an agent or representative through a contract or agreement to perform certain actions.