Examlex
Ultraviolet radiation is an effective means of sterilizing surfaces.
Intangibility
A characteristic of services that implies they cannot be seen, touched, or physically measured.
Evaluating Services
The process of assessing the quality, effectiveness, and satisfaction of services provided to customers.
Difficulty
The level of challenge or effort required to complete a task or overcome a problem.
Tangible
A term used to describe physical items that can be seen, touched, and usually, valued, such as machinery, buildings, or products.
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