Which of the Following Represents Operational CRM

question 51

Multiple Choice

Which of the following represents operational CRM?

• A)Supports traditional transactional processing
• B)Supports day-to-day front-office operations
• C)Supports operations that deal directly with the customers
• D)All of the above

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Definitions:

Direct Materials

Raw materials that are directly attributable to the product being manufactured and can be easily identified and measured.

Budgeted Production

The planning of how many units of a product a company aims to produce within a specific period.

Activity-based Budgeting

A budgeting approach based on the activities that incur costs within an organization, focusing on managing business activities that drive costs.

Master Budget

Master budget is a comprehensive financial planning document that consolidates all of a company’s individual budgets related to sales, production, manpower, etc.