Which of the Following Represents Operational CRM

question 51

Multiple Choice

Which of the following represents operational CRM?

• A)Supports traditional transactional processing
• B)Supports day-to-day front-office operations
• C)Supports operations that deal directly with the customers
• D)All of the above

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Definitions:

Recycling Behavior

The actions and practices of individuals or groups regarding the sorting and disposal of waste materials to be reused or reprocessed.

Asking People

The act of requesting information directly from individuals, often used as a method of gathering data or opinions.

Feedback

Information given to a person or system about its performance or behavior, which may be used as a basis for improvement.

Technical Design

The process of creating solutions to technical problems, including the drafting of blueprints, specifications, and the overall planning of systems or products.