Predicting.What Do CRM Predicting Technologies Help Organizations Accomplish

question 96

Multiple Choice

predicting.What do CRM predicting technologies help organizations accomplish?

• A)Making predictions regarding customer behavior such as which customers are at risk of leaving
• B)Segment their customers into categories such as best and worst customers
• C)Identify their customers across other applications
• D)All the above

Appreciate the complexities and multiple factors influencing economic cycles and stability.

Understand the significance and application of positive and negative reinforcement in the workplace.

Recognize the importance of an appropriate compensation strategy based on individual risk tolerance and motivation.

Identify factors that contribute to or hinder the development of team spirit and teamwork within an organization.

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Definitions:

Adapt Communication

The ability to change or modify communication strategies to effectively interact with different audiences or in different contexts.

Nonverbal Cues

Body language, facial expressions, and other physical behaviors that communicate messages without the use of words.

Specific Information

Detailed and precise data or facts about a particular subject.

Reassures Them

Offers comfort or confidence to someone to alleviate their doubts or fears.