Jackie Is the Head Teller at ABC Bank and Her

question 47

Multiple Choice

Jackie is the head teller at ABC Bank and her responsibilities include overseeing and managing the tellers, resolving customer issues, and developing and implementing systems for an optimal and efficient team. She notices a steady increase in customer complaints and tracks back to find that the complaints started right around the time ABC Bank provided Internet access to all employees. Jackie watched the tellers closely and found that they were spending significant amounts of time playing Internet games and posting on Facebook. Which policy should the company implement to help eliminate this problem?

• A) An information privacy policy.
• B) An email privacy policy.
• C) An Internet use policy.
• D) A workplace monitoring policy.

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Definitions:

Cheaper Elsewhere

A phrase indicating that an item or service can be purchased at a lower cost in a different location or market.

U.S.-produced Goods

Products that are manufactured, created, or assembled within the United States.

Production Possibilities Frontier

A graph that shows the combinations of two goods or services that an economy can produce, given its technological capabilities and resources.

Adaptable Resources

Resources that can be adjusted or converted to meet changing conditions or requirements within an economy or market.