Managing Consumer Trust Is a Challenge for Ebusinesses

question 71

Multiple Choice

Managing consumer trust is a challenge for ebusinesses. Which of the following is a good way to build trust when working with customers over the Internet?

• A)Be accessible to communicate in-person
• B)Be available to communicate in-person
• C)Use customer testimonials that link to your client website
• D)All of the above

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Definitions:

Useful Life

The estimated period over which an asset is expected to be used before it needs to be replaced or has significantly depreciated.

Accumulated Depreciation

The total amount of depreciation expense that has been recorded for an asset since its acquisition, reducing its book value on the balance sheet.

Journal Entry

A record of a transaction in a business's accounts, noting the accounts affected and the amounts.

Depreciation

The process of methodically allocating the expense of a physical asset over its functional life.