Buyers in Country X Preferred to Use the Older Version

question 26

Multiple Choice

Buyers in Country X preferred to use the older version of Firm A's product although it was bulkier and less user-friendly. Buyers in Country Y, however, preferred to use the newer, lightweight version for its new user interface. What can be inferred from this information?

• A) Firm A needs to revamp its after-sales services.
• B) The sales of industrial goods are higher in Country X than in Country Y.
• C) The perception of quality can differ across countries.
• D) Country X is a highly industrialized nation.
• E) Country Y has a lower average income level compared to Country X.

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Definitions:

Individual Differences

Variabilities or disparities among individuals in behavior, emotion, and cognition which make each person unique from others.

Genetic Factors

Attributes or characteristics influenced by genes inherited from parents, affecting traits such as appearance, health, and behavior.

Motivation

The processes that energize, direct, and sustain behavior towards achieving a goal.

Direction

The course along which something or someone moves, proceeds, or is aimed.