Buyers in Country X Preferred to Use the Older Version

question 26

Multiple Choice

Buyers in Country X preferred to use the older version of Firm A's product although it was bulkier and less user-friendly. Buyers in Country Y, however, preferred to use the newer, lightweight version for its new user interface. What can be inferred from this information?

• A) Firm A needs to revamp its after-sales services.
• B) The sales of industrial goods are higher in Country X than in Country Y.
• C) The perception of quality can differ across countries.
• D) Country X is a highly industrialized nation.
• E) Country Y has a lower average income level compared to Country X.

---

Definitions:

Moral Philosophy

Concerns the principles, rules, and values that individuals consider in determining what is right or wrong in their conduct.

Personal Moral

An individual's set of ethical principles or values that guide their behavior and decision-making processes.

Societal Culture

The shared values, norms, identities, and interpretations that influence the behavior of members of a society or social group.

Business Culture

The set of beliefs, ethics, practices, and behaviors that defines the way a company operates and interacts internally and externally.